Victory Packaging Dispatcher in Fayetteville, North Carolina
General Description of Position:
The Victory Packaging Dispatcher assembles efficient route schedules based on daily customer orders and assigns customer pick-ups to drivers. Dispatcher also responds to requests for assistance from Drivers.
High school diploma or equivalent
Two or more years of transportation industry dispatch required with knowledge of DOT policies and practices
One or more year(s) experience as a truck driver preferred
General fluency in English required, verbal and written
Basic computer literacy required; knowledge of Microsoft Windows preferred
Essential Functions/ Job Duties:
Receive order requests from branch staff
Plan and map routes for drivers
Schedule deliveries to maximize efficiency and meet delivery deadlines
Utilize computer-aided dispatch system to contact drivers and plan/adjust routes
Maintain required reports and compliance with DOT regulations
Receive and respond to calls for assistance from drivers
Provide outstanding customer service during delivery and pick-up operations.
Follow all safety rules for equipment, material handling and transport as required by DOT, OSHA and Victory safety program.
Communicate effectively with operations staff about customer concerns and inventory issues.
Coordinate last minute or unscheduled deliveries to meet customer needs.
Additional Functions/ Job Duties:
Assist in U-Haul production
Pull orders or conduct manual inventory checks
Restock or clean warehouse
Other duties as assigned
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform job duties in severe weather conditions:heat, cold, rain, etc.
Sit for four (4) hours at a time
Lift 50 pounds repeatedly and without assistance or equipment
Utilize all material handling equipment without assistance
Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is usually moderate to noisy.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.