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Victory Packaging Dispatcher in Fayetteville, North Carolina

General Description of Position:

The Victory Packaging Dispatcher assembles efficient route schedules based on daily customer orders and assigns customer pick-ups to drivers. Dispatcher also responds to requests for assistance from Drivers.

Requirements:

High school diploma or equivalent

Two or more years of transportation industry dispatch required with knowledge of DOT policies and practices

One or more year(s) experience as a truck driver preferred

General fluency in English required, verbal and written

Basic computer literacy required; knowledge of Microsoft Windows preferred

Essential Functions/ Job Duties:

Receive order requests from branch staff

Plan and map routes for drivers

Schedule deliveries to maximize efficiency and meet delivery deadlines

Utilize computer-aided dispatch system to contact drivers and plan/adjust routes

Maintain required reports and compliance with DOT regulations

Receive and respond to calls for assistance from drivers

Provide outstanding customer service during delivery and pick-up operations.

Follow all safety rules for equipment, material handling and transport as required by DOT, OSHA and Victory safety program.

Communicate effectively with operations staff about customer concerns and inventory issues.

Coordinate last minute or unscheduled deliveries to meet customer needs.

Additional Functions/ Job Duties:

Assist in U-Haul production

Pull orders or conduct manual inventory checks

Restock or clean warehouse

Other duties as assigned

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Perform job duties in severe weather conditions:heat, cold, rain, etc.

Sit for four (4) hours at a time

Lift 50 pounds repeatedly and without assistance or equipment

Utilize all material handling equipment without assistance

Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is usually moderate to noisy.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.

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