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Victory Packaging Sr. Business Analyst - Victory Packaging in Houston, Texas

At WestRock, we seek to be the most respected in the industry. Our employees are committed to exceeding their customers' expectations - every time. If you enjoy this shared commitment to excellence and discovering value where others haven’t, we would like you to consider WestRock as your employer of choice.

We are looking for forward thinking technologists that can accelerate our focus areas such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology.

Opportunity Summary: The Senior IT Business Analyst will provide technical and functional support to our Corrugated Business Segment through researching, advising, and implementing IT solutions to specific business performance goals and needs. The IT Business Analyst s responsible for learning our business partner’s, goals, and priorities in order to develop and recommend enabling technology solutions. The IT Business Analyst will have business acumen and will need working knowledge of general end to end order to cash and supply chain business processes and how processes are or can be enabled by technology.

How you will impact Victory Packaging, a WestRock Company:

  • Coordinate the work intake that is driven by enhancement demands from business stakeholders

  • Work with WestRock’s corrugated business segment to develop business cases for technology solutions.

  • Gather and document business functional requirements, epics and user stories for technology solutions;

  • Work with IT project leads, product owner in developing project scope, project charter, project timeline, and “use cases” based on business requirements.

  • Design and coordinate test plans for designed solutions in partnership with business partners and IT functions.

  • Provide software support, tests, corrects and documents large and/or complex issues and recommends modifications from supplied specifications using agreed standards and tools.

  • Research and understand industry best practices in technical and functional business areas in order to recommend & enable business processes, driving improvements in workflow and increasing business partner productivity.

What you need to succeed:

  • Bachelor’s degree is business, Information Systems, or related area of study

  • 5-7 years of IT and/or business-related analyst experience

  • Experience, project manager, business or systems analyst in a high visibility role working on technology project

  • Experience facilitating requirements gathering sessions

  • Internal client-facing engagement/working relationships

  • Strong process and analytical skills

  • Defining and designing business processes and workflows across various order to cash and supply chain functions and stakeholders in the organization

  • Strong interpersonal skills, collaborative problem-solving skills, ability to listen to and understand needs across diverse stakeholders at various levels of the organization

  • Possess a strong understanding of capability delivery using Agile Methodology – familiarity with concepts of Agile and Waterfall

  • Proficient in documenting Visio flows

  • Knowledge and use of Software Development Lifecycle methodologies

  • Business Analyst Certification (e.g CCBA, CBAP or AAC) strongly preferred

  • Experience being the business analyst on multiple projects simultaneously preferred

  • Experience in manufacturing environment preferred

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence

  • Comprehensive training with numerous learning and development opportunities

  • An attractive salary reflecting skills, competencies and potential

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia, and Australia. Learn more at WestRock is an Equal Employment Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/Disabled/Veterans