Victory Packaging Dispatcher in Livonia, Michigan
WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock s team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia.
31740 Enterprise Dr, Livonia, MI 48150 USA
Essential Functions/ Job Duties:
Receive order requests from branch staff.
Plan and map routes for drivers
Schedule deliveries to maximize efficiency and meet deliverydeadlines.
Utilize computer-aided dispatch system to contact driversand plan/adjust routes.
Maintain required reports and compliance with DOTregulations.
Receive and respond to calls for assistance from drivers.
Provide outstanding customer service during delivery andpick-up operations.
Follow all safety rules for equipment, material handling,and transport as required by DOT, OSHA, and Victory safety program.
Communicate effectively with operations staff about customerconcerns and inventory issues.
Coordinate last-minute or unscheduled deliveries to meetcustomer needs.
Other duties as assigned.
High school diploma or equivalent
Two or more years of transportation industry dispatchrequired with knowledge of DOT policies and practices.
One or more-year(s) experience as a truck driver preferred.
General fluency in English required, verbal and written.
Basic computer literacy required, knowledge of MicrosoftWindows preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Victory Packaging offers a variety of benefits and group health insurance options, the premium costs of which are currently shared by employees at Victory Packaging (e.g., health, dental, vision, disability, flexible spending account, HSA, life insurance, paid time off, employee assistance program, matching 401K).
This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities